Refund policy

All items are made-to-order and personalized according to customer specifications. Therefore, we are unable to accept returns, exchanges, or issue refunds once an order has been placed and production has commenced.

Exceptions (Defective or Incorrect Items)
We stand behind the quality of our work. If the product you receive has any of the following issues, please contact us within 7 days of delivery:

  • Significant quality defects.

  • The product is substantially different from the original order description.

  • Damage incurred during shipping

Contact Information
To file a claim regarding an exception, please contact us via: